Enter the incoming invoice of your service partner under Environment → Invoicing → Payables on the tab Process Voucher. |
After entering the voucher type, file number and invoicing party, the recorded accruals are displayed in the voucher items. |
| If the incoming invoice differs from the agreed freight amount, the complete ER with the wrong total amount must first be posted. |
| In this process an invoice complaint may be proceeded by marking the new fields activate chargeback and Complaint is required. |
| Certain combinations of the two mentioned fields prepare the further listing for the complaint voucher. |
You then post the incoming invoice with the credited amounts for each billing code and activity type and save the document. → The voucher number is assigned. |
- First record the actual amount despite the deviation to the accrual.
- Conformity indicator is set to blank.
- Field Complaint is required is empty. It can be filled via the dropdown menu.
- Enter the Reference no. service provider.
- The field activate chargeback in the header data is still [N].
Field Complaint is required interacting with the entry of the conformity indicator
The new identifier [Complaint is required] is set as follows upon the entry of payables:
Conformity indicator | Complaint is required | Action |
|---|---|---|
U, D, T | [N] | If OK conformity = U, D or T, the identifier is set to [N] for Not necessary. |
| Addition U | Manuell [O] | Lines with OK conformity [U] can also be set to Outstanding (still to claim) - the amounts can then be modified in the complaint voucher. |
A | [O] | If the OK conformity is A (accepted), this line is set to [O] for Outstanding (still to claim). |
LEER | [O] | Default: [O] for Outstanding (still to claim) if payables can only be entered with accruals (faktstamm_t.eb_mit_rst="J") and if the OK conformity is [empty]. Otherwise, this field remains blank. |
C | [O] | When selecting [C], these lines are also automatically marked as Outstanding (still to claim). (Selection [C] is only possible with faktstamm_t.eb_mit_rst="J" and authorization FAKEINMITRST if no accrual has been pre-assigned). |
Change manuelly | The identifier Complaint required? may also be changed manually. |
Field activate chargeback in the header data
Every time a line is modified and the mark for complaint is set, the application checks the superordinate field Activate chargeback in the header data of the voucher.
This requires that at least one voucher line is set to [O] for Outstanding (still to claim).
In this case, the field in the header data is set to [O] for Outstanding (still to claim) as well.
If the application is unable to find a line with [O], the identifier is set to [N] for Complaint not necessary.
Field Complaint is required
Click on the headline to sort by the new complaint field.
By selecting the features Select all and Set OK conformity to A, C, T or Empty OK conformity in the local menu, you can edit multiple lines simultaneously.
The mark for complaint is changed automatically.
Field Reference no. service provider
Provided that the field Reference no. of the service provider in the payable is filled, this data is transferred to the complaint voucher but can be modified.
This reference is saved as the invoice reference of the invoice recipient.
Set conformity indicator and save the voucher
The field activate chargeback is automatically set to [O] if the difference between effective amount and accrual is accepted → that means, the conformity indicator is set to [A].
Save the voucher by using the local menu → entry Save voucher → a voucher number is assigned.
